Real-Time Dispatch Dashboard: Your Operational Control Center
Get a comprehensive visual overview of your team’s daily schedule, job statuses, and technician locations.
- Track job progress at a glance.
- Monitor technician availability and location on a map.
- Identify potential delays and proactively address issues.
- Filter and sort jobs based on various criteria.
Related Links:
- Learn how to assign technicians to jobs.
- Access detailed information for specific jobs (office view).
Empower your office team with a bird’s-eye view of all field activities using WorkOrderly’s robust Dispatch Log (Office View). This centralized hub provides a clear, sortable, and up-to-date list of every dispatched work order, enabling efficient monitoring and proactive management.
Key Features:
- Comprehensive Overview: See all dispatched work orders in a detailed table format.
- Key Dispatch Information: Each entry displays crucial details, including:
- ID: Unique dispatch identifier (linked to the Job View for detailed information).
- WO: Work Order number (linked to the Job View).
- WO Status: Current status of the work order (e.g., SCHEDULED, COMPLETE, INVOICED). Visual cues like color-coded icons provide immediate status updates.
- Scheduled: Date and time the job is scheduled for. Sortable by date for easy scheduling analysis.
- Customer: Customer name and associated company, with a direct link to their address on a map.
- Contact: Customer’s primary contact information, including phone number and email.
- Note: Any specific notes related to the dispatch.
- Technician: Assigned technician for the job.
- Powerful Sorting and Filtering: Sort the log by various columns (ID, WO, WO Status, Scheduled Date, Technician) to quickly analyze and organize your dispatch data.
- Customizable Views: Adjust the number of entries displayed per page (5, 10, 25, 50, 100, or 500) to optimize your view based on your needs.
- Real-Time Insights: Stay informed about the current status of all field operations.
Benefits:
- Unparalleled Visibility: Gain a complete understanding of your dispatch schedule and team activity.
- Improved Coordination: Facilitate seamless communication and collaboration between the office and field technicians (who use their My Jobs log).
- Enhanced Efficiency: Quickly identify bottlenecks, track progress, and optimize resource allocation.
- Proactive Issue Resolution: Easily spot jobs that are overdue or require attention.
- Data-Driven Decision Making: Leverage the sortable data to analyze dispatch trends and improve processes.